Frequently Asked Questions

Frequently Asked Questions

General Questions

How do I book a course?

This will depend on the course you’d like to book. 

For Part 66 Basics or Part 145 Continuation courses, you can book these online and access them instantly.

For Part 66 Type courses, please get in touch via the contact form.

What are the computer requirements for accessing the modules and courses on the Virtual Learning Environment?

Our Virtual Learning Environment (VLE) uses the open source Moodle platform. 

Hardware Requirements:

1GHz CPU
Windows 7 or later
1Gb of RAM
40Gb hard disk
Broadband internet access
Graphics Card with at least 128MB of memory
Sound card
Microphone and speakers or headphones

Mobile devices:
At present, the Moodie Mobile app is not supported due to poor performance.  We recommend that on a mobile device you log in to the  VLE using your devices web browser.

Internet browsers:
Chrome, Safari, Edge and Firefox are all compatible web browsers.  

Do you accept ELCAS?

Yes we do! Please get in touch to discuss your requirements.

What practical training do you offer?

We offer practical training within our Part 66 Type courses.

Do you offer on-the-job training?

Unfortunately we do not offer Part 145 on-the-job training or Part 66 Basics practical maintenance experience.

Part 66 Basics

How are Part 66 Basics modules taught?

Our Part 66 Basics modules are part of a self-study program that is delivered online via our Virtual Learning Experience (VLE).

Will I be required to take time off work?

No, our Part 66 Basics courses are designed to fit flexibly around you and your commitments. 

Do I need to take my exam with you?

No, you do not. However, students who have purchased a Part 66 Basics course with us receive their first exam attempt for free.

Do I need to take my exams within the module subscription period?

No, you do not.

Part 145 Continuation

How are Part 145 Continuation courses taught?

Our Part 145 Continuation courses are delivered online.

Will I be required to take time off work?

No, our Part 145 Continuation courses are designed to fit flexibly around you and your commitments. 

Part 66 Type

How are Part 66 Type courses taught?

Our Part 66 Type courses are delivered via hybrid learning method. 

The theory aspect will be delivered by our instructors via Zoom, and the examinations and practical aspect will be delivered in person at our Part 145 MRO facility in Norwich, UK.

* Please note that the practical location may vary depending on the course.

What computer requirements do I need for remote delivery type courses?

We currently use Zoom Meetings to host our virtual classrooms for remote delivery type courses and following Zoom’s recommendations available here these are set out below:

Recommended system and bandwidth requirements:

When hosting a meeting using the Zoom desktop client, it is recommended that your PC has a dual-core 2.0Ghz or higher processor (Intel i3/i5/i7 or AMD equivalent) and at least 4GB of RAM.

Your internet connection should provide a stable 4.0Mbps or higher to utilise all Zoom features. Bandwidth used by Zoom will be optimised based on your network conditions, and will automatically adjust for 4G, WiFi, or wired environments.

Supported operating systems and mobile devices

Zoom supports the following operating systems and devices:

  • Windows 7 or higher (Windows 10 recommended)
  • macOS 10.9 or higher
  • Ubuntu 12.04 or higher
  • iOS 8.0 or higher
  • iPadOS 13 or higher
  • Android 5.0 or higher
  • Tablet PCs running Windows 10 (S-Mode not supported)

 Supported browsers

Zoom supports the following web browsers:

  • Windows: Edge 12+, Firefox 27+, Chrome 30+
  • macOS: Safari 7+, Firefox 27+, Chrome 30+
  • Linux: Firefox 27+, Chrome 30+

 Cameras, microphones, and headsets

In order to fully participate in our Zoom meetings with audio and video, you will require speakers or headphones, a microphone, and a webcam. These devices may be built-in to your device, or you may be required to connect an external headset and camera. Zoom should automatically detect any connected devices which can be selected in the audio and camera settings. However, if you are having issues, please see the Zoom knowledge base for troubleshooting video and audio problems.

Disclaimer

External links are selected and reviewed when the page is published. However, KLM UK Engineering is not responsible for the content of external websites. This is because:

  • KLM UK Engineering does not produce the linked destination page or maintain/update them.
  • KLM UK Engineering cannot amend the linked destination page.
  • The linked destination page can be changed without the KLM UK Engineering’s knowledge or agreement.

Some of our external links may be to websites which also offer commercial services, such as online purchases. The inclusion of a link to an external website from KLM UK Engineering should not be understood to be an endorsement of that website or the site’s owners (or their products/services). 

KLM UK Engineering cannot be held liable for any loss or damage that may result from use of or the information on any website from which you hyperlink to or from.  Always read the linked destination page site polices/terms of use.

Will I be required to take time off work?

Part 66 Type courses must be delivered live by an instructor, so this may require you to take time off work to attend the course.

What time do these courses run each day?

Our courses run Monday to Friday during office hours.

Do you offer practical only for these courses?

Depending on the course, we may be able to facilitate this. Please get in touch to discuss your specific requirements.

Exam Centre

Do you offer exams only?

Yes, you can book an exam with us without needing to purchase a course.

How do I book an exam?

You can book an exam by sending a completed booking form to us, along with your payment. 

Visit our Exam Centre page for more information.

Do you have any other questions? Get in touch.

230510-RAK0716